It is recommended that you dress comfortably in loose-fitting garments allowing for free movement of the areas of your body that need to be assessed and treated. We recommend wearing a tank top for upper body injuries, and short pants for lower body injuries. Please note that we can provide you with appropriate attire.

Yes, we do have a cancellation policy. We value your business and time and ask that you respect our business policy. If you are unable to attend your scheduled appointment, please give the clinic a 24-hour advance notice. For less than 24 hours’ notice or for missed appointments, a 50$ cancellation fee may be applied.

Yes, our services are covered by private insurance compagnies. Certain exceptions are applied when it comes to certain services (for example, not all companies cover the service of kinesiology). It is the client’s responsibility to verify what their coverages includes.

No medical referral is required for a consultation with our therapists. During the assessment, your therapist may nonetheless refer you back to your doctor if your condition requires it. However, please note that certain insurance companies might demand a referral from a medical professional as a prerequisite for treatment reimbursement. It is therefore the client’s responsibility to check with his or her own insurer for the procedures to follow.

Our goal is to make the booking process as easy as possible to all our clients. You can book an appointment with a therapist online in a matter of minutes. Other options include messaging us, calling us or emailing us.

Yes, we do offer gift certificates. They are available in clinic.

We do not deal directly with insurance compagnies, however after every session we send you a detailed insurance receipt, by email, that you can submit to your insurance.